Digital healthcare transformation is a common thread linking the priorities of all health CIOs. This overall strategy feeds into three key objectives that enhance both business performance and health outcomes. These are reduced costs, increased patient engagement and improved patient experience.
The government is pressing ahead with the Ministry of Health’s National Health Initiative under the National Transformation Program 2020. Saudi CIOs we spoke to are delighted by the new National Health Initiative, which will enhance the relevance of their roles.
Even prior to the Program, Saudi CIOs have (in line with other countries) been called upon to play ever-broadening roles. Responses to this need from Saudi CIOs include outsourcing non-core business, and building broad-based digital health knowledge and expertise.
Our belief is that CIOs need to be empowered to become the designers and architects of today´s and tomorrow’s digital health solutions, as well as the evangelists of change for their organisations. The research supports three main hypotheses:
CIOs need to transform their organisations to meet consumers’ growing demands, and to leverage digital technology to lower operational costs;
CIOs need to get stakeholders, and especially doctors, on board for digital health, in order to succeed; and
CIOs need to take on a new role, adopt new skills and get resources to lead a successful digital health transformation.
Demands on CIOs are increasing. To drive and manage the demands of digital healthcare transformation properly, they must take ownership of, and account for, both clinical and operational considerations.