Corporate Citizenship & Program Manager (Corporate Social Responsibility Manager)

The Market Unit (MU) Corporate Citizenship (CC) Lead plays an essential role in delivering the outcomes of the North America and Global Corporate Citizenship programs.  The MU CC Lead will undertake the strategic market-facing activities that can only be effectively executed locally, including relationship development and management; local Leadership support and insights; marketplace representation with government, clients, peers and partners; and creating locally resonant programming that align with global priorities. They will collaborate with and guide the work of team members across the Global network who will support the operational aspects of the CC program.

Key Principal Accountabilities:

• Activating global Corporate Citizenship strategy: Develop and execute strategies to position Accenture as a good corporate citizen in the MU and drive social and environmental impact in the communities in which we work and live, aligned to the global CC strategy.

• Portfolio and Finance Management: Manage Citizenship Partner and Program Portfolio to achieve MU ambition and measurable impacts, including overseeing development and launch of new projects, products and partnerships, seeking opportunities for investment via cash giving and pro bono consulting and ensuring robust due diligence and oversight on all CC investment spend and managing MU Local Giving, Pro Bono and Volunteering budgets and pipeline to achieve spend targets

• Stakeholder Management: Actively engage and manage all relevant internal stakeholders (MU SMD / Lead, MU Leadership Team, MU CC Sponsor / CCC Member, client team leadership, and local CC sponsors) to drive the social impact agenda across the MU. 

• Relationship Building: Build and manage effective relationships with NGOs, ecosystem partners and clients to enable delivery of MU citizenship goals

• Employee Engagement and Participation: Oversee delivery of locally resonant employee engagement activities alongside Market Support and People Participation teams, including employee giving, disaster relief efforts, volunteering

• Drive innovation: Spearhead Corporate Citizenship change initiatives in the MU.  Identify and propose new products to support MU, Market and Global Corporate Citizenship and drive continuous improvement of Citizenship programs.​

• Marketplace profile: Serve as the internal and external Corporate Citizenship champion in the local market to expand Accenture and CC marketplace visibility and strengthen client positioning. 

• Monitoring & Evaluation: Oversee measurement and actively manage the performance of corporate citizenship program across the MU portfolio ​

• Team and resource management:  Lead a high-performance team of permanent, pro bono and volunteer team members within MU, Market, and the Global CC hubs to achieve program results.