SAP Basis Support Senior Analyst
Location: Riyadh, Saudi Arabia
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 492,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
Join Accenture Technology and unleash your skills and transform the world around you. Shape the technology of tomorrow, with the latest digital methodologies and design thinking, like cloud, AI, intelligent automation, DevOps and Agile. Implement innovative solutions to help clients drive disruption and stay ahead of the digital curve. Innovate with the newest technologies. Be part of the New now and change the world with New IT.
Accenture Technology powers digital transformation through services designed to reinvent your application portfolio and a new style of IT. We combine business and industry insights with innovative technology to drive growth for your business. Accenture Technology delivers applications, from design and development through testing and maintenance, while helping clients shift to New IT with our leading-edge capabilities in automation and connectivity. We provide comprehensive service and project delivery for clients around the world using the latest advances in robotics, integrated analytics, automation and artificial intelligence.
As a SAP BASIS Support Manager you will:
· Lead a team of SAP BASIS support personnel
- Ensure that support team provides standard SAP BASIS support (Transport Management, Job Scheduling and System Monitoring)
- Maintain HANA Database
- Provide standard integration maintenance across SAP systems.
- Coordinate for general patching activities in SAP systems
- Monitor SAP Systems
- Maintaining solution manager.
· Troubleshoot and provide resolution/work around for any issues in SAP BASIS
· Provide users with assistance in problem determination and resolution; escalate problems as specified by the Service Levels
· Participate On-Call support beyond business hours on rotation, for priority 1 issues as necessary
· Coordinate with Level 3 support team for the issues requiring code changes.
- Strong understanding of SAP Landscape
- At least 3-6 years of experience in maintaining SAP BASIS
- Great communication and interpersonal skills, positive thinking and willingness to learn and expand existing knowledge,
- Practical knowledge of English (written and spoken)
- Saudi nationals are preferred in line with vision Saudi 2030.
Why join us?
- We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues
- You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools
- Flexible work arrangements and a range of benefits including competitive rewards
- You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends
- You will also have opportunities to make a difference to the communities in which we work and live
If this sounds like the ideal role, career and company for you, click below to apply.
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