Job Description

Role: SAP Basis Support Manager 

 Career Level 7

Location: Riyadh, Saudi.

Duration: 1 year fixed term contract with possibility of extension


Accenture is a global management consulting, technology services company. We support business and technological transformations of our clients through 5 pillars of our operations: Strategy, Consulting, Digital, Technology, Operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency – and may run parts of their business. Ultimately, we enable our clients to become high-performance businesses and governments.


Job Description:

As a SAP BASIS Support Manager you will:

  • Lead a team of SAP BASIS support personnel
  • Ensure that support team provides standard SAP BASIS support (Transport Management, Job Scheduling and System Monitoring)
  • Maintain HANA Database
  • Provide standard integration maintenance across SAP systems.
  • Coordinate for general patching activities in SAP systems
  • Monitor SAP Systems
  • Maintaining solution manager.

·         Troubleshoot and provide resolution/work around for any issues in SAP BASIS

·         Provide users with assistance in problem determination and resolution; escalate problems as specified by the Service Levels

·         Participate On-Call support beyond business hours on rotation, for priority 1 issues as necessary

·         Coordinate with Level 3 support team for the issues requiring code changes.

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  • Strong understanding of SAP Landscape
  • At least 8-10 years of experience in maintaining SAP BASIS
  • Great communication and interpersonal skills, positive thinking and willingness to learn and expand existing knowledge, 
  • Practical knowledge of English (written and spoken)

The position will be on fixed term contract for  one year with a possibility for extension.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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