Job Description

Organization: Accenture Federal Services
Location: Reston, VA


Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.

We believe that great outcomes are everything. It’s what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world’s leading businesses, we use agile approaches to help clients solve their toughest problems fast—the first time. So, you can deliver what matters most.

Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation’s priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.

Responsibilities include, but are not limited to:
  • Support the on-going operation and maintenance of a dashboard monitoring environment. The dashboard involves representing data gathered from hardware and software asset management, vulnerability management, configuration management, and privileged account and IDAM security solutions across multiple federal government agencies.
  • Interpret, communicate, and test data flow and data presentation requirements in support of dashboard master records
  • Monitor, configure and maintain automated and manual tool data interfaces, including export/import, published APIs, and third party connectors.
  • Participate in technical discussions to elicit and communicate technical resource requirements.
  • Plan, perform and verify the implementation of updates, patches, and routine maintenance to the dashboard instance(s).
  • Identify gaps and bottlenecks in the presentation and reporting of data within and to the dashboard, including issues related to performance, capacity, interoperability, scalability, and manageability
  • Prioritize and perform advanced troubleshooting activities, including rapid installation and configuration of test systems.
  • Identify, initiate, implement, review, and recommend changes for standard operating procedures to support continuous improvement.
  • Review and edit various operational documents (e.g., SOPs, engineering baselines) for operational and lab systems.
  • Participate in periodic reviews with Service Engineering and Service Transition teams.
  • Develop and document root cause analyses in their area of responsibility as required.
  • Work collaboratively with team members in other functional areas (Engineering, Q/A & Test) and Agency representatives to achieve program outcomes

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Qualifications

Basic Skills and Qualifications: 
  • 3 + years of experience in systems integration, operations support, or implementation activities
  • Proven ability to operate and maintain customized COTs solutions in unique customer environment
Preferred Skills and Qualifications:
  • Proficiency with MS Visio, PowerPoint, Project, Word, and Excel
  • Experience integrating or configuring data management and enterprise reporting platforms in a Governance, Risk management and Compliance (GRC) solution environment for critical infrastructure. Experience with other dashboard environments or executive information systems may be acceptable
  • Hands-on Active Directory/LDAP and/or IIS/Apache administration experience
  • Functional understanding of TCP/IP networks and firewalls
  • Experience creating and implementing structured queries in SQL for incorporation into enterprise reporting or dashboard
  • Expertise in data modeling, as well as configuring and analyzing data relationships in both structured (RDBMS) and unstructured environments
  • Familiarity with operating under an AGILE methodology
  • Hands on experience with server-side scripting languages for task automation or data integration
  • Exceptional customer focus and bias for action
  • Candidates must have superior oral and written communication skills
  • Ability to manage multiple tasks and projects in fast-moving environments
  • Experience in risk/vulnerability management, incident response, and Security Assessment and Authorization (SA&A)
  • Basic UNIX/Linux/RHEL system administration experience is helpful, but not essential
  • Experience in commercial cloud and government cloud environments (Amazon, Azure, Google, etc.)
  • One or more of the following certifications in either category (or equivalent):
    • GRC certifications: RSA Archer® Certified Associate; Symantec Certified Specialist in CCS; or verified attendance at equivalent courses (e.g., MetricStream, Modulo, SAI Global)
    • IT infrastructure credentials: ITIL Foundations, Splunk Certified Admin, Red Hat Certified Specialist in JBoss Data Virtualization Development, MCSA, Linux+, RHCSA, LFCS, MCSE, MCSD, RHCE, LFCE, ITIL or similar
An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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