As business process outsourcing (BPO) matures, companies are forming collaborative partnerships with their outsourcing providers to use analytics to improve business outcomes.
Read Accenture's high performance BPO research into the eight characteristics of BPO leaders.
Delivering next-generation business outcomes
Business process excellence. Leading technology. For Accenture Operations, these aren’t just buzzwords. They’re how we make businesses run better and how we deliver value to you.