Skip to main content Skip to Footer

CLIENT CASE STUDY


Microsoft and Accenture

Reinventing global payroll

A SINGLE GLOBAL SOLUTION

Facing fragmented global processes that invited data accuracy concerns and operations complexity, Microsoft teamed with Accenture to establish a managed governance of payroll that would better serve its employees.

Though some industry professionals wondered if such an implementation was even possible, Accenture and Microsoft transitioned the OnePayroll initiative to 20 countries at a time, reducing change management risk. They worked together to standardize payroll processes with three suppliers (consolidated from more than 50 before OnePayroll). Accenture developed a single employee touchpoint to smooth out inquiries.

OnePayroll serves more than 43,000 employees in 88 countries via 15 languages and four Accenture Delivery Centers. With inquiries handled consistently, focusing on the employee experience, OnePayroll has automated processes, mitigated risk and enhanced compliance while providing greater insight, accountability and unity. Plans are underway to provide further automation and bring OnePayroll to more than 100 countries—proving that when two leading companies collaborate, nothing is impossible.

Mission Impossible: Find out how Microsoft and Accenture turned the "impossible" into an opportunity.

VIEW INFOGRAPHIC [PDF]

Find out more about how this unprecedented initiative has reduced complexity and risk while improving the payroll experience for more than 43,000 employees.

READ THE FULL ARTICLE [PDF]

CONTACTS

SUGGESTED CONTENT

CONNECT WITH US

FOLLOW US

Stay connected for more insights on business process transformation, and stay up to date with all things Accenture Operations.

JOIN US

We're looking for people to deliver continuous, rapid-fire innovation and new business capabilities at Accenture Operations

LEARN MORE