Audit Operations Efficiency

While detecting refund fraud and reducing losses is a key goal for audit managers in public service organizations, conducting a detailed analysis of audit claims information is usually difficult, time consuming and expensive to do. To help auditors quickly identify and stop improper behavior involving refunds, Accenture’s Audit Operations Efficiency application for Public Service covers the end-to-end fraud detection process—from creating risk models that detect risky cases, to analyzing claim data to determine if it is fraudulent, to closing out the investigation. And it provides managers with insights that help them to identify risky refund claim behavior and take action.