A new type of technology-driven disruption has emerged. Big Bang disruption sees companies competing simultaneously across three strategies: better, cheaper and more personalized.
Postal organizations might not be able to stop disruptors but they can try to see them coming and incorporate adaptive strategies in their parcel and postal transformation programs.
Here are three potential postal and parcel big bang disruptors that could signal the need for a Big Bang Disruption strategy.
A new phenomenon
“Big bang disruptors can offer better, cheaper and more personalized products and services from the moment of creation, taking disruption to a new level and devastating mature industries in record time.”
Brody Buhler, Accenture Global Postal and Parcel Industry Lead
Originally presented at Marketforce’s 18th Annual Conference - European Post & Parcel Services, on the 24th – 26th March 2015.
New Delivery Models
“Density is the last thing on their mind. They are operating on an entirely different principle, on the ability to scale up and down quickly.”
Brody Buhler, Accenture Global Postal and Parcel Industry Lead
Analytics Driven Network Brokers
“What we see here is a new emerging model where they are knitting together networks based on analytics to drive a different consumer experience.”
Brody Buhler, Accenture Global Postal and Parcel Industry Lead
Drones Delivery
“There is not a sustainable profitable model for drone delivery but these are going to change as consumer expectations change and as these things get figured out.”
Brody Buhler, Accenture Global Postal and Parcel Industry Lead
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