Job Description

Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.

Here, you’ll match your ingenuity with the latest technology to make incredible things.

In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

Every day is a process of growth, being responsible of:

Role Summary

  • Understand respective needs of individuals and teams. Identify or develop existing learning assets, creating viable solutions. Deploy knowledge, collaboration, communication and training enablers as outlined in the capability/leadership strategy. Partner with appropriate groups on implementation of programs.

  • Provide input into and implement Capability Development strategy according to the business/market demands, priorities and Accenture strategy for the respective entity

  • Build and maintain strong relationships with sponsors and subject matter experts

  • Define curriculum that meets business requirements and is aligned with training financial guidelines

  • Map existing learning assets, identify capability development needs not met by current assets and create viable plans that effectively address the business needs

  • Determine whether new assets should be built in-house or procured from external vendors

  • For vendor assets, assist with vendor relationship management and managing vendor performance. Assist in efforts to select and contract with external vendors when required (leverage Accenture Learning and Procurement where appropriate)

  • Develop and implement learning assets and programs designed to build the necessary skills (leverage Accenture learning where appropriate)

  • Track and analyze training expenses against pre-defined budget

  • Ensure Accenture's required and priority training programs operate efficiently and meet compliance and attendance targets

  • Responsible and accountable for service delivery of capability/leadership development programs being delivered across entities and support the actions taken to improve overall quality and effectiveness

  • Implement communication plans (including both push and pull communication channels) with business leaders to build awareness of various avenues to build capability, such as training, assets and collaboration (leverage Accenture Learning or other shared services where appropriate)

  • Provide service delivery support for training calendar delivery for the required entity and ensure adequate participation in the calendar events (leverage Accenture learning where appropriate)

  • Provide input to and implement the knowledge management and collaboration strategies for the entity (leverage Accenture Learning as appropriate),

  • Track local capability development needs not met by current learning assets, requests and trends; share this information with CoE Solutions and other content owners (as appropriate) to identify future learning assets and capability investment opportunities

  • Manage the lifecycle of learning assets, determining the need for maintenance and/or retirement


  • Requires analysis and solving of increasingly complex problems.

  • Interaction is with peers within Accenture before updating supervisors.  Likely has some interaction with clients and/or Accenture management.


  • Requires minimal instruction on daily work tasks and a moderate level of instruction on new assignments

Impact or Decision Impact:

  • Decisions impact own work and may impact the work of others


  • Individual contributor and/or oversees a small work effort and/or team


Expected Proficiency Level

Data Analytics and Interpretation

P2 - Intermediate

Leadership Development

P2 - Intermediate

Learning Content Development

P1 - Beginner

Learning Operations

P3 - Advanced

Learning Strategy

P1 - Beginner

Stakeholder Management

P2 - Intermediate

Talent Management

P1 - Beginner

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.


Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.



Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


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