Job Description

Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.

Here, you’ll match your ingenuity with the latest technology to make incredible things.

In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

This Talent Planning & Operations function will be part of the Global Services (GS) S&D team and will serve as the primary point of contact of a particular GS Organizational Unit to provide an insights-led approach to analyze, manage, and forecast talent flow to meet changing business dynamics. People in these roles enable the business to make effective supply/demand balancing and affordable talent planning decisions by inter-connecting talent metrics.

Every day is a process of growth, being responsible of:

  • Investigate and evaluate results and analyze data to provide insights and support for supply/demand-related processes and chargeability management to HR Service Delivery Leads, HR Partner Leads and the business

  • Inter-connect talent metrics and reports to draw logical inferences collaborating with Talent Futurists and HR Partner Leads (e.g. anticipate and address skills shortages, excess capacity and supply / demand imbalances before there is a negative impact to the business)

  • Develop recommendations to headcount and supply / demand challenges for business implementation

  • Create and develop capacity plans that are affordable, executable and business-relevant

  • Coordinate with finance to manage payroll growth against revenue growth

  • Participate in Financial annual planning process (e.g. creating headcount forecast and chargeability targets as input to NCC)

  • Forecast key supply / demand metrics to support dynamic talent decision-making

  • Collaborate with Talent Scout / Talent Connector Lead on supply / demand balancing


Professional Requirements:

  • Ability to remain confident under pressure and work with project teams collaboratively to address issues

  • Ability to enlist others in activities through a collaborative approach

  • Excellent communication (written/verbal) and interpersonal skills

  • Strong organizational, multi-tasking, and time-management skills

  • Exceptional problem-solving abilities


  • Detail-Oriented Analyzers

  • Analytical problem solvers

  • Data-to-insights Transformers

  • Curious Observers

  • Supply/Demand Balancing experience

  • Forecasting & Planning

  • Data Fluency

Work Experience:  

  • Minimum 2+ years of Supply-Demand experience

  • Minimum 2+ years of HR experience

    • Experience of delivering HR services to internal/ external clients

    • Experience with understanding of financial implications of workforce, level, contractor usage, etc. as they are filling demand

    • Experience working with executive leadership

    • Experience managing and directing work efforts of multiple teams

    • Experience working in a virtual environment


Education: HR / Bachelor's degree or an additional 2 years of professional experience

How we truly care:

  • Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals.

  • Travel virtually around the globe, working in a diverse and multicultural environment.

  • Benefit from health insurance and support from a mental health therapist, to keep your life balanced.

  • Have fun while working, participating in internal company events, sports activities and community initiatives.

  • Save money doing the things you love, having access to different discounts on products and services.

  • If you love vacations, joyful moments and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside Accenture team.

  • Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days.

For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey! 

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.


Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.



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Be your best every day in a work environment that helps drive innovation in everything you do.


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