This Talent Planning & Operations function will be part of the Global Services (GS) S&D team and will serve as the primary point of contact of a particular GS Organizational Unit to provide an insights-led approach to analyze, manage, and forecast talent flow to meet changing business dynamics. People in these roles enable the business to make effective supply/demand balancing and affordable talent planning decisions by inter-connecting talent metrics.
Investigate and evaluate results and analyze data to provide insights and support for supply/demand-related processes and chargeability management to HR Service Delivery Leads, HR Partner Leads and the business;
Inter-connect talent metrics and reports to draw logical inferences collaborating with Talent Futurists and HR Partner Leads (e.g. anticipate and address skills shortages, excess capacity and supply /demand imbalances before there is a negative impact to the business);
Develop recommendations to headcount and supply / demand challenges for business implementation;
Create and develop capacity plans that are affordable, executable and business-relevant;
Coordinate with finance to manage payroll growth against revenue growth;
Participate in Financial annual planning process (e.g. creating headcount forecast and chargeability targets as input to NCC);
Forecast key supply / demand metrics to support dynamic talent decision-making;
Collaborate with Talent Scout / Talent Connector Lead on supply / demand balancing;
Ability to remain confident under pressure and work with project teams collaboratively to address Issues;
Ability to enlist others in activities through a collaborative approach;
Excellent communication (written/verbal) and interpersonal skills;
Strong organizational, multi-tasking, and time-management skills;
Exceptional problem-solving abilities.
Analytical problem solvers;
Supply/Demand Balancing experience;
Forecasting & Planning;
Minimum 2+ years of Supply-Demand experience;
Minimum 2+ years of HR experience;
Experience of delivering HR services to internal/ external Clients;
Experience with understanding of financial implications of workforce, level, contractor usage, etc. as they are filling demand;
Experience working with executive leadership;
Experience managing and directing work efforts of multiple teams;
Experience working in a virtual environment.
Education: HR / Bachelor's degree or an additional 2 years of professional experience
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