Job Description

Job Description

This Talent Planning & Operations function will be part of the Global Services (GS) S&D team and will serve as the primary point of contact of a particular GS Organizational Unit to provide an insights-led approach to analyze, manage, and forecast talent flow to meet changing business dynamics. People in these roles enable the business to make effective supply/demand balancing and affordable talent planning decisions by inter-connecting talent metrics.

Key Responsibilities:

  • Investigate and evaluate results and analyze data to provide insights and support for supply/demand-related processes and chargeability management to HR Service Delivery Leads, HR Partner Leads and the business;

  • Inter-connect talent metrics and reports to draw logical inferences collaborating with Talent Futurists and HR Partner Leads (e.g. anticipate and address skills shortages, excess capacity and supply /demand imbalances before there is a negative impact to the business);

  • Develop recommendations to headcount and supply / demand challenges for business implementation;

  • Create and develop capacity plans that are affordable, executable and business-relevant;

  • Coordinate with finance to manage payroll growth against revenue growth;

  • Participate in Financial annual planning process (e.g. creating headcount forecast and chargeability targets as input to NCC);

  • Forecast key supply / demand metrics to support dynamic talent decision-making;

  • Collaborate with Talent Scout / Talent Connector Lead on supply / demand balancing;

Professional Requirements:

  • Ability to remain confident under pressure and work with project teams collaboratively to address Issues;

  • Ability to enlist others in activities through a collaborative approach;

  • Excellent communication (written/verbal) and interpersonal skills;

  • Strong organizational, multi-tasking, and time-management skills;

  • Exceptional problem-solving abilities.

Behaviors:

  • Detail-Oriented Analyzers;

  • Analytical problem solvers;

  • Data-to-insights Transformers

  • Curious Observers;

  • Supply/Demand Balancing experience;

  • Forecasting & Planning;

  • Data Fluency.

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Qualifications

Work Experience:

  • Minimum 2+ years of Supply-Demand experience;

  • Minimum 2+ years of HR experience;

  • Experience of delivering HR services to internal/ external Clients;

  • Experience with understanding of financial implications of workforce, level, contractor usage, etc. as they are filling demand;

  • Experience working with executive leadership;

  • Experience managing and directing work efforts of multiple teams;

  • Experience working in a virtual environment.

Qualifications

Education: HR / Bachelor's degree or an additional 2 years of professional experience

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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