Job Description

The Global People Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and empathy, we develop efficient and simple people processes, systems, policies, and programs. We deliver data that is useful and accurate to create People related strategies across the business. We manage people knowledge and build project management capability across our company. Our work also ensures Facebook remains protected and compliant. We strive to ensure employees feel heard and given the resources and support they need during the most important moments during their careers. The People Services Specialist, part of Facebook s Global People Operations team, will work to deliver consistently accurate data and standard processes across the entire employee lifecycle. This role will execute critical key People transactions and data, while ensuring that the data we manage is clean, in compliance and up to date. This role will work closely with internal and external partners to make sure the processes are aligned with the strategy around the employee experience. The ideal person exhibits patience, attention to detail, teamwork, motivation, and an upbeat attitude.

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Qualifications

Minimum Qualifications
1. 1 Year Customer Service Experience
2. Customer service skills, communication skills and experience handling sensitive matters with tact and diplomacy
4. Experience exercising independent judgment and discretion while utilizing company policies and practices to determine appropriate action
5. Experience interacting with all levels of a professional organization
6. Proven computer skill including proficiency with MS Office applications
7. Attention to detail and accuracy
8. Collaborative and excels in a team environment

Preferred Qualifications
1. 1 years of Human Resource experience
2. Working knowledge of payroll processing, policies and federal state local tax laws
3. Knowledge of basic account practices in relation to benefits and compensation
4. Shared services experience preferred
5. Experience in continuous improvement
6. Experience working in various aspects of HR ad hoc
7. Self starter and fast learner requiring minimal direction
8. Experience interacting with all levels of a professional organization and work cross functionally across many teams

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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