Job Description

Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.

By joining our team, you will benefit of a 1600 EURO gross amount bonus.

Here, you’ll match your ingenuity with the latest technology to make incredible things.

In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

Every day is a process of growth, being responsible of:

  • Coordinate a team of 30+ HR & payroll and adm professionals during transition phase to ensure training, practice and results are done as per plan and client expectations and then further post go live to deliver contractual services

  • Track and provide team status using standard templates, actively participates in internal and client calls to share the results, identified risks, proposed mitigation actions and support needed

  • Follow the transition plan in collaboration with transition lead and HR experts to ensure the procedures are accurate and complete and used by the team members

  • Together with the team leaders that he/she is managing, the SDL ensures that the work is done as per the payroll or activity calendar and using the procedures documented, respecting agreed timelines, deadlines and quality.

  • Raises risks and issues on time, providing complete information available to the relevant stakeholders, pro-actively manages escalations, identifies and put in place solutions, monitors their achievement

  • Ensures the team understands their roles and responsibilities, their daily activities and deliver results as per SLA & KPIs agreed with the client

  • Drives client discussions on status updates, risks, issues, expectations, improvements

  • Creates a culture of improvement driving together with HR & Payroll experts improvement agenda (review of processes, gathering ideas, work with different parties to realize them).

  • Manage through team leaders a mixed team of resources delivering payroll and HR services, with different levels of experience and results, ensuring balanced workload, support, driving efficiencies and sustaining a wellbeing environment focused on the team, caring about individual team members

  • Agrees on deliverables, budget, schedule, dependencies, service levels, team performance metrics and scope for a Client Service Service Delivery Team.

  • Assigns resources and is ultimately accountable to ensure their team or extended team creates deliverables on budget, schedule and with the appropriate quality.

  • Interfacing with Contract Service Management Leads, Project Managers and the Client Service Service Delivery Team.

  • Assigns team resources to work communicating allocated budget, schedule, macro approach and deliverables

  • Empowered to make decisions for their team and ultimately is accountable to ensure their team creates their deliverables on budget, on schedule, and with the appropriate quality

  • Track and create provide team status using standard templates and actively participate in appropriate internal and external status meetings

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Qualifications

Skills that make your work successful:

  • English Language Level B2-C1 or German Language Level B2-C1

  • At least 6 years experience in HR Operations/Services

  • At least 1 year experience with clients on German market

  • Previous experience as a team coordinator for teams with 25+ people, managing via Team Leads

  • Cost Management skills

  • Communications Management skills

  • Operational Excellence skills

  • Operations Management skills

  • Project Management skills

  • Problem Solving and Escalation Management

  • Client Relationship Management

How we truly care:

  • Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals.

  • Travel virtually around the globe, working in a diverse and multicultural environment.

  • Benefit from health insurance and support from a mental health therapist, to keep your life balanced.

  • Have fun while working, participating in internal company events, sports activities and community initiatives.

  • Save money doing the things you love, having access to different discounts on products and services.

  • If you love vacations, joyful moments and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside Accenture team.

  • Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days.

For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey! 

Locations

Brasov,Bucharest

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

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