Job Description

Every day is a process of growth, being responsible of:


1. Business Operator

  • Interpreting day to day business objectives and executing operational practices work programs. Ensuring proper execution of processes by team;

  • Reviewing all incoming work for clarity, provide clear work directions, e.g., receive requests for assistance from the field, determine level of assistance required and respond appropriately;

  • Performing data entry or other client related tasks in various systems, as required.


2. Value Creator

  • Anticipating, identifying, and assessing complex issues. Developing and implementing a corresponding plan of action to bring the situation to resolution. Communicating changes to direct manager and assist other team leads with resolutions, as needed;

  • Identifying, documenting, and reviewing opportunities for team improvement in procedures to gain cost effectiveness and efficiency within clear budgetary guidelines.


3. People Developer

  • Planning and facilitating weekly as required team calls. May present and facilitate at group meetings and new hire integrations;

  • Creating annual team objectives with direct manager approval.

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Qualifications

Skills that make your work successful:

  • Demonstrated expertise in process area;

  • Coaching mentoring skills;

  • Demonstrated issue management problem solving skills;

  • Strong organization skills, attention to detail and follow through to resolve any outstanding issues;

  • Strong time management skills;

  • Advanced written and verbal communication skills manages internal and external client communications with individuals at all levels;

  • Ability to function effectively as a team member and organize work activities for others on the team;

  • Ability to adapt to changing environment and support of multiple clients;

  • Ability to develop analyze interpret data, rationale for alternative solutions to problems and take appropriate action;

  • Ability interest in training other team members;

  • Ability to implement business solutions addressing specific needs of functional area or process, by researching Best Practices

  • Ability to set and strive to achieve specific, measurable, and challenging goals;

  • Ability to motivate and develop people with a variety of development goals with minimal assistance from direct manager;

  • Advanced knowledge of company standard software. E.g. email, Internet Explorer, Microsoft Office Package;

How we truly care:

  • Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals;

  • Travel virtually around the globe, working in a diverse and multicultural environment;

  • Benefit from health insurance and support from a mental health therapist, to keep your life balanced;

  • Have fun while working, participating in internal company events, sports activities, and community initiatives;

  •  Save money doing the things you love, having access to different discounts on products and services;

  • If you love vacations, joyful moments, and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside Accenture team;

  • Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days.

For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey! 

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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