ITAM Software Licensing & Delivery Lead
The Work:
The Software Licensing & Delivery Lead is responsible for managing and optimizing software licenses within an organization to ensure compliance, cost-efficiency, and adherence to legal requirements. They play a crucial role in advising on software procurement, license negotiations, and maintaining an accurate inventory of software assets. The license specialist will actively support software asset management across diverse IT environments, including on-premises, cloud, and hybrid infrastructures.
They also have an overall responsibility for the successful delivery of ITAM projects on time and within budget. The must have some level of knowledge related to HAM, SAM, Tooling, and Process that is required to successfully manage a ITAM project.
Key Responsibilities:
- Data Collection: Collaborate with stakeholders to assist in the data collection process, enabling a smooth and efficient end-to-end review process that meets our client timelines.
- Contract Analysis: Analyze software licensing agreements and entitlement documents to extract usage rights and compliance terms. Apply findings to support license validation, usage optimization, and contract negotiations.
- License Compliance: Monitor and enforce compliance with software licensing agreements to prevent legal issues and financial penalties. Manage the delivery of multiple software license compliance reviews and generate Effective License Positions (ELPs) to agreed timeframes and budgets.
- Maintain documentation of compliance findings and remediation plans.
- License Procurement: Collaborate with procurement teams to negotiate and acquire software licenses at the most favorable terms and pricing, ensuring alignment with business and technical requirements.
- Inventory & Tool Management: Maintain an accurate inventory of software licenses, leveraging tools such as Flexera and ServiceNow to track usage, renewals, and compliance metrics.
- Cost Optimization: Identify opportunities to reduce software licensing costs through usage analysis, license harvesting and reallocation, and contract consolidation while maintaining required functionality.
- Contract Lifecycle Support: Support the lifecycle of software contracts from evaluation and acquisition to renewal and termination, ensuring documentation is current and accessible.
- Vendor Relations: Build and maintain relationships with software vendors, staying informed about updates, changes in licensing models, and future licensing trends.
- Policy Development: Develop and implement software licensing policies and guidelines to ensure consistency and compliance across the organization.
- Audits and Reporting: Conduct internal audits, prepare compliance reports, and provide recommendations for license optimization.
- Training and Education: Educate internal teams on software licensing compliance and best practices by leveraging internal platforms. Deliver training sessions and develop educational materials to promote consistent understanding of the licensing policies.
- Responsible for the delivery of ITAM services to the client.
- Point of Contact for service-related escalations and issues.
- Act as an interface between client and Delivery Team.
Here’s What You Need:
- A good understanding of the ITAM/SAM vocabulary and terms
- Good understanding of different licensing models applicable to at least one Tier 1 vendor (Oracle, Microsoft, IBM, SAP) and at least two Tier 2 vendors (Adobe, Vmware, BMC, Quest, etc.)
- Experience with multi-product licensing environments.
- 1-3 years of experience working with software contracts (End User License Agreements, Framework Agreements, Volume Agreements, Unlimited License Agreements, etc.)
- 1-3 years of experience building compliance reports for Tier 1 and / or Tier 2 software vendors, following the same methodology as any of these vendors would use during an official license review process.
- Knowledge relevant to enterprise server estate and / or mainframe licensing
- A technical understanding of networks and the impact of networks on software licensing
- An understanding of discovery and scanning tools used to manage software and hardware discovery (virtual, on-premise, cloud).
- Relevant certifications, such as Certified Software Asset Manager (CSAM) or Certified in IT Asset Management (CITAM), may be beneficial.
- Domain subject matter skills (depends on project- HW/CMDB, ELP, license desk etc)
- Program/Project Mgmt. Skills (Scope, Communication, Stakeholder, Change, Issue, Risk, Closure, etc)
- Leadership skills (Problem solving, delegation, decision making, communication, time management, goal setting, relationship building)
- Objective Key Results (relates to Operational/Delivery Excellence)
- Analytical skills - logical reasoning, data acumen, research, critical thinking
- Innovation skills - questioning, observing, experimentation
- Experience in using SAM toolsets (ServiceNow SAM Pro, Flexera, Snow Software)
Bucharest
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