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HR Service Delivery Team Lead with German
Job Description
Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work.
In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.
In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
By being part of our team, you will work from Monday to Friday, 09:00-18:00 in a hybrid setup from Bucharest. #LI-EU
HR Service Delivery is a process under Talent & HR and consists in managing, providing support or interacting with following sub-processes: Benefits; Health & Pension Provider Management; Case Management; Workforce & Data Administration; Base & Incentive Pay Administration; Compensation & Payroll; Recognition and Rewards; Salary Survey Management; Contact Center Support; HR Portal; Global Mobility; Process Pre-Payroll; Process Time Management; Agent Training/ Learning and Communications; Quality Assurance; Reporting; Technical Support and Administration; Workforce Management; Document Production; Employee & Job Data Change; Exit Management; Organization & Position Management, Onboarding Management.
How you’ll make an impact:
Solves situations related to policies and holders clients third party providers collaborators queries with the help of specific HR procedures;
Ensures the accuracy of the documents processed according to the norms objectives set by the direct manager;
Update processes and procedures reflecting the acknowledged changes;
Develops good client relationships and raises in time the risks related to client management satisfaction;
Subject to regular local supervision of progress against results;
Proactively performing preventive quality controls and taking corrective actions when errors occur.
Qualifications
Skills that make your work successful:
Advanced German & English (at least B2 level);
At least 3 years relevant work experience in HR Team Lead role;
Expected to be a generalist or a SME with deep knowledge in an area of expertise based on experience and to be knowledgeable about the work performed by their immediate team;
Responsible for decisions made about their own work and may contribute to their immediate team's decision;
Employee Benefits – Be well, work well, live well
Be at your physical best & take advantage of additional financial support:
- Flexible medical & dental subscription plan with Regina Maria;
- Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);
- Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;
- Discount on Accenture shares through Employee Shares Purchase Plan;
- Referral bonus, depending on the career level of the job opening;
- Life insurance for you and your loved ones.
Follow your purpose:
- 23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;
- Additional private pension plan, starting the second month of employment;
- Flexible working hours depending on project specifics;
- Access to a wide range of training and development opportunities;
- Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, expats).
Care for you and your loved ones:
- Psychological and psychotherapy counselling support;
- Premium access to well-being apps (Calm and Wysa);
- Paid maternity or paternity leave;
- Children educational reimbursement;
- Support for adoption & psychological, financial and legal sessions for everyone in your household.
At the heart of change, there is a great human. Bring your ideas, ingenuity and passion and be part of our team!
Locations
Brasov, Bucharest
