Job Description
Accenture Learning Global delivery provides end to end training session support. We partner with HR Learning Talent Development, Learning Transitions to plan and validate learning needs across Accenture, and then execute delivery to these plans. This can be as simple as creating a session in myLearning for a local office conduct of new joiner training, to planning and executing the end to end delivery of a global learning program that will run in Accenture s Learning Centers.
Our Training Advisors translate the learning requirements into session plans and collaborate with our service execution teams on your behalf to deliver to the plan.
Every day is a process of growth, being responsible of:
Accountable for establishing, developing and maintaining customer relationships;
Translate high level requirements received from the Training Delivery Manager into detailed training delivery plans for medium complexity programs generally expected to be at the course level and targeted to audiences of senior managers;
Collaborate with customers to create and maintain short term and long term course delivery plans and schedules;
Advise customers on the delivery strategy at a course level to ensure that it can be delivered within client parameters;
Prepare course delivery budgets and corresponding tuition rates and communicates to gain approval from customer;
Support the Training Delivery Manager in the annual quarterly delivery planning process;
Monitor the progress of the session setup and execution activities for the planned sessions;
Communicate, escalate and resolve program, course and training session issues involving curriculum, financial, faculty, participant, and logistics with Training Delivery Manager and customer;
Develop deep understanding of the customers business objectives and expectations for the program;
Provide session evaluation reports and recommendations for continuous improvements to Training Delivery Manager after sessions are completed;
Qualifications
Skills that make your work successful:
Excellent project management skills;
Good communication written and oral and interpersonal skills
Innovator disruptor;
Proven ability to work creatively and analytically in a problem solving environment;
Ability to quickly identify issues and risks and provide recommendations;
Strong organizational skills and an ability to multitask;
Attention to accuracy and quality;
Ability to prioritize;
Able to work and leverage a shared services environment;
Proven ability to collaborate with a global audience and has multi cultural awareness;
Proven ability to develop and maintain strong client relationships;
How we truly care:
• Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals;
• Travel virtually around the globe, working in a diverse and multicultural environment;
• Benefit from health insurance and support from a mental health therapist, to keep your life balanced;
• Have fun while working, participating in internal company events, sports activities and community initiatives;
• Save money doing the things you love, having access to different discounts on products and services;
• If you love vacations, joyful moments and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside Accenture team;
• Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days;
For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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