Job Description

-Contact customers via e-mail/phone/fax and initiate collection activities;

-Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles;

-Provide necessary information of credit worthiness to customer service when required;

-Manage the customer portfolio within the agreed credit terms and credit limits;

-Meet cash collection targets keep up-to-date;

-Deliver service in line with agreed controls and procedures.

-Input notes on payment agreements and follow-up actions;

-Reinstate accounts when payment is received;

-Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectible;

-Register invoice disputes;

             -Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions


·       - University or high school diploma

         - Advanced German and English skills; 

         - Team player qualities and communications skills with Accenture, Client and third parties staff at all levels; 

         - Attention to details;

         - Ability to solve urgent matters and work under pressure;   

         - Reliable, proactive approach to entrusted tasks;  

         - 1-2 years of work experience;

Our offer:
   - Attractive benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;
   - Access to a global network of knowledge and resources;
  - Extensive training through a variety of methods – online, classroom etc; 
   - Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
   - An experienced Career Counselor to guide you and check on your progress;
   - Interesting and challenging work for the world’s leading companies – our clients;
   - Professional growth opportunities that recognize individual contributions and performance;
   - A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life;
   - Relocation package for candidates from other cities/ countries (if applicable).

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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