Job Description

Continuous learning is essential. That’s why we offer amazing and learning opportunities to help you drive your future.  


Join our new Client Advisory project in Bucharest! Be part of our brand-new Customer Care & Bill Inquiry team and benefit from an intensive learning and development plan and grow your career at an accelerated pace


What will you do?

Communicate directly with the customers and resolve customer's inquiry through inbound calls and chat

Facilitate chat/phone request for Billing Issues 

Deliver professional and on time, service to all customers

Inform customers on additional Billing services





Qualifications

Are you the right fit for the Job? 

You are fluent in French and have a conversational level of English 

You 6 months experience in Telecommunications and / or Internet Service Provider Companies

You are proficient in MS Office (Excel, Outlook, Word, Power Point)

You are an efficient communicator 

You have attention to details and analytical skills


What’s in it for you?
Work alongside a team of specialists and access custom training that help improve your professional skills
Be part of a team with a strong sense of togetherness and work in a relaxed atmosphere where whatever the problem might be, there is always a solution for it;
Access to a global network of knowledge and resources;
Continuous learning and exposure to a disruptive business and new challenges;
Attractive benefits package including coverage of public transportation, private medical services, private pension account, life insurance private account, gym subscription or medical services for a member of the family, meal vouchers for each working day, online, interactive library subscription.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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