- Provide daily operational support to Partners on financial claims processes; - Provide training and information on Operations processes and tools to Partners as needed; - Provide guidelines for process execution and follow up with Partners and other stakeholders on process execution
- Conduct regular operational reviews with Partners;
- Deliver reporting documentation to Partners and other stakeholders;
- Act as first point of escalation for partners and internal stakeholders;
- Ensure compliance and process guidelines are followed by Partners and other stakeholders;
- Escalate issues on time and to the correct owner.
- Provide daily operational support to Partners on financial claims processes;
- Provide training and information on Operations processes and tools to Partners as needed;
- Provide guidelines for process execution and follow up with Partners and other stakeholders on process execution
- Fluency in German (written & spoken);
- Fluency in English;
- Experience in economics, finance or channel partner business would be a plus;
- Ability to be flexible and work analytically in problem-solving environment;
- Strong organizational, multi-tasking, and time-management skills as well as excellent communication skills; technical focus (Excel, databases etc.);
- Ability to deliver under tight deadlines to multiple stakeholders;
- Team player and proactive.
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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