Job Description

Job Summary:

The Global Process Owner supports the service delivery team(s) in managing resources, projects to meet both the goals of the business and clients. Responsibilities may include the development and execution of demand management processes, training and education on standard project management requirements and methods, facilitating project governance and reporting, and creating models to improve business decisions.

Main area of activity: Global HR Administration Processes

Key Responsibilities:

  • Provides related statistics and reporting
  • Monitors and updates client systems (. transactions/data entry) for HR Administration and other cases
  • Identifies continuous improvement to processes, tools, metrics and training, based on ongoing experience, process metrics and feedback from process users and other stakeholders to drive further efficiencies in the organization
  • Conducts client calls on specific activities. Focus on client outcomes, stay up to date and become involved in their projects and activities.
  • Seeks opportunities and takes ownership to improve knowledge, skills, and performance by reviewing knowledge base content, practicing skills and being receptive to coaching and constructive feedback
  • Manages different stakeholders and ensures a proper communication with the operational teams and the client counterpart.


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Qualifications

     Ideal candidate:

  • Experienced user of Excel, pivot tables, reports
  • Global HR Administration processes experience- preferably relevant experience on Payroll
  • English proficient user and German/ Dutch– nice to have
  • Proven ability to work independently and as a Team member
  • Good organizational, multi-tasking and time management skills

    We offer:
  • Competitive salary and performance bonuses
  • Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym
  • Trainings delivered in classrooms or virtually and access to a mountain of knowledge
  • Possibility to practice your language skills with native speakers
  • Flexibility and adaptability to a changing work environment


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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