Job Description

- Interacts with the end users in day by day operations via specific applications;
- Performs researches to identify required information in order to solve errors and issues;
- Acts as first level of support for HR related situations (Recruitment support, HR Administration support; Contact Center; Compensations & Benefits);
- Complies with all client and Accenture targets and quality requirements;
- Creates reference letters and testimonials for employees;
- Updates the HR data base with the employees’ personal information changes;
- Produces standard correspondence and labor contracts using existing templates;
- Creates addendum for existing employees for various job data changes (transfers, promotions, contract extensions, etc.);
- Creates letters for specific types of situations (Maternity, Paternity, Study leave, etc.);
- Prepares exit documents for employees leaving the company;
- Develops improvements to processes and local work instructions.


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• Fluent in Portuguese (C1);

• Residence permit needed for non EU citizens;

• Good English skills;

• Good client handling skills;

• Good communication skills, both written and oral;

• Excellent problem solving and analysis skills;

• Self-motivated, positive attitude and approach.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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