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Collections Associate with Hungarian

Job Location: Brasov

Regional Description: Romania

Job Number: 00603622

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- Job description

 
Description:

Contact customers via e-mail/phone/fax and initiate collection activities;
• Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles; 
• Provide necessary information of credit worthiness to customer service when required;
• Manage the customer portfolio within the agreed credit terms and credit limits;
• Meet cash collection targets keep up-to-date;
• Deliver service in line with agreed controls and procedures.
• Input notes on payment agreements and diaries follow-up actions;
• Reinstate accounts when payment is received;     
• Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency;
• Instigate legal proceeding (in-house or external) for accounts that require legal resolution.
• Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable;
• Register invoice disputes;
• Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions;
 
What will you get?
Competitive salary and performance bonuses

Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym

Trainings delivered in classrooms or virtually and access to a mountain of knowledge

Chance to become a subject matter expert for complex processes

Possibility to practise your language skills with native speakers

Opportunity to work with top clients on large projects

Dynamic, intercultural working environment.

 
 
Qualifications:
 

• 0-2 years relevant experience 

• Previous experience in Collection/Cash Application, having a transactional role in OTC area;

• Experience with accounting systems; SAP would be a plus;

• Competent Microsoft Office user: Excel, Word and Power Point;

• Written and spoken ability to communicate in Hungarian for client interaction (Advanced, C1) and English written ability (B2)

• Ability to solve urgent matters and work under pressure;

• Ability to prioritize and schedule workload;

• Reliable, active approach striving for process improvement;

• Responsible, accurate;

• Team player.

 

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