Skip to main content Skip to Footer

Job Listing

Warranty Claims Assessor with Polish

Job Location: Bucharest

Regional Description: Romania

Job Number: 00502207


- Job description

Receives and assess claims according to defined procedures / routines.
Receives and logs all e-mail/web/phone call and ensures proper documentation.
Performs claim assessment and follows defined procedures to resolve correctly.
Documents verifications and customer information in data capture tool and when needed, transfers claim/ticket to responsible party for resolution.
Follows Reminder procedure to ensure claim assessment.
Manages claims/tickets assigned in expected SLA.
Manages procedures in timelines defied.
University degree;
Fluent in Polish (both spoken and written);
Very good command of English;
PC skills (MS Word, MS Excel, MS Outlook);
Attention to details;
Ability to solve urgent matters and work under pressure;
Good communication skills;
Team player with interpersonal and conflict management skills.

Find a job

Start your search here: Enter job title, skill, experience level or city

Stay in touch

Join the Accenture Talent Connection, follow our Careers blog, or sign up for job alerts.