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Procurement Senior Analyst with Spanish/French/Italian

Job Location: Iasi

Regional Description: Romania

Job Number: 00500912

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- Job description

Requirements:

  • 3-5 years of experience in Procurement or Customer Service background
  • Fluent written and spoken English and Spanish/French/Italian
  • Helpful and proactive manner is important
  • Strong customer orientation
  • Drives issues to resolution and good problem-solving skills
  • Good interpersonal skills
  • Good administration skills
  • Comfortable with responding to requests from all levels of the organization
  • Ability to work effectively in a team environment 

Responsibilities:

 

·       Verify Purchase request quality and correct buying channel

·       Align with requestors on missing details and completion of purchase request

·       Create Purchase requisitions

·       Resolve any PR/PO related issues or enquiries

·       Execute PO change activity, work with the business line

·       Support the client with different administrative activities

·       Provide consistent support to customer

·       Initiate follow-up calls

·       Coordinate with requestors/Strategic Buyers for incident resolution

·       To pick up the telephone promptly as a priority over all other activities

·       To answer incoming calls in the required time

·       To provide timely, accurate and relevant service related information in order for them to be delighted

·       Solves problems largely by precedent with referral to detailed instructions/procedures

·       Escalate customer issues as required to Supervisor

·       Recommend updates to procedures and user guide to team lead

·       Escalate any vendor disputes

 

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