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Procurement Analyst with Spanish

Job Location: Iasi

Regional Description: Romania

Job Number: 00495650

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- Job description

Procurement Analyst with Spanish
 
Requirements:
  • 1-3 years of experience in Procurement or Customer Service background
  • Fluent written and spoken Spanish and English
  • Helpful and proactive manner is important
  • Strong customer orientation
  • Drives issues to resolution and good problem-solving skills
  • Good interpersonal skills
  • Good administration skills
  • Comfortable with responding to requests from all levels of the organization
  • Ability to work effectively in a team environment
 
 
Responsibilities:
 
  • Verify Purchase request quality and correct buying channel
  • Align with requestors on missing details and completion of purchase request
  • Create Purchase requisitions
  • Resolve any PR/PO related issues or enquiries
  • Execute PO change activity, work with the business line
  • Support the client with different administrative activities
  • Provide consistent support to customer
  • Initiate follow-up calls
  • Coordinate with requestors/Strategic Buyers for incident resolution
  • To pick up the telephone promptly as a priority over all other activities
  • To answer incoming calls in the required time
  • To provide timely, accurate and relevant service related information in order for them to be delighted
  • Solves problems largely by precedent with referral to detailed instructions/procedures
  • Escalate customer issues as required to Supervisor
  • Recommend updates to procedures and user guide to team lead
  • Escalate any vendor disputes
Procurement Analyst with Spanish
 
Requirements:
  • 1-3 years of experience in Procurement or Customer Service background
  • Fluent written and spoken Spanish and English
  • Helpful and proactive manner is important
  • Strong customer orientation
  • Drives issues to resolution and good problem-solving skills
  • Good interpersonal skills
  • Good administration skills
  • Comfortable with responding to requests from all levels of the organization
  • Ability to work effectively in a team environment
 
 
Responsibilities:
 
  • Verify Purchase request quality and correct buying channel
  • Align with requestors on missing details and completion of purchase request
  • Create Purchase requisitions
  • Resolve any PR/PO related issues or enquiries
  • Execute PO change activity, work with the business line
  • Support the client with different administrative activities
  • Provide consistent support to customer
  • Initiate follow-up calls
  • Coordinate with requestors/Strategic Buyers for incident resolution
  • To pick up the telephone promptly as a priority over all other activities
  • To answer incoming calls in the required time
  • To provide timely, accurate and relevant service related information in order for them to be delighted
  • Solves problems largely by precedent with referral to detailed instructions/procedures
  • Escalate customer issues as required to Supervisor
  • Recommend updates to procedures and user guide to team lead
  • Escalate any vendor disputes

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