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Training Admin with Italian

Job Location: Bucharest

Regional Description: Romania

Job Number: 00493021

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- Job description

• Organizing trainings for our client employees in Italian and some English speaking countries;
• Creating and updating the training calendar;
• Sending invitations and reminders to the participants;
• Booking training rooms, catering and necessary training materials;
• Keeping contact with the participants and asking to their questions/ requests;
• Gathering feedback from the participants;
• Research of required information using available resources, user guides and match complaints with known errors and problems;
• Support in using application functionalities, identification of possible workaround.
• Fluency in English AND Italian;
• Proficient in relevant computer applications (internet Explorer, Outlook usage, Microsoft Office);
• Verbal and written communication skills;
• Listening skills;
• Problem solving and analysis;
• Customer service orientation.

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