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Training Admin Officer (afternoon schedule)

Job Location: Bucharest

Regional Description: Romania

Job Number: 00491554

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- Job description

• Organizing trainings for our client employees in Spanish speaking countries
• Creating and updating the training calendar
• Sending invitations and reminders to the participants
• Booking training rooms, catering and necessary training materials
• Keeping contact with the participants and asking to their questions/ requests
• Gathering feedback from the participants
• Research of required information using available resources, user guides and match complaints with known errors and problems
• Support in using application functionalities, identification of possible workaround
• Fluency in English AND Spanish;
• Proficient in relevant computer applications (internet Explorer, Outlook usage, Microsoft Office);
• Verbal and written communication skills;
• Listening skills;
• Problem solving and analysis;
• Customer service orientation.

Ability to cover afternoon shifts: 14:00-23:00/ 16:00-1:00

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