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Accounts Receivable Officer with French

Job Location: Bucharest

Job Number: 00481203

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- Job description

• Contact customers via e-mail/phone/fax and initiate collection activities;

• Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles; 

• Provide necessary information of credit worthiness to customer service when required;

• Manage the customer portfolio within the agreed credit terms and credit limits;

• Meet cash collection targets keep up-to-date;

• Deliver service in line with agreed controls and procedures.

• Input notes on payment agreements and follow-up actions;

• Reinstate accounts when payment is received;

• Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency;

• Instigate legal proceeding (in-house or external) for accounts that require legal resolution;

• Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable;

• Register invoice disputes;

• Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions;

 

• Fluency in French (at least B2 level of proficiency);

Good understanding of English (B2);

• 0-2 years relevant experience 

• Experience with accounting systems, cash applications, customer service, SAP would be a plus;

• Competent Microsoft Office user: Excel, Word and Power Point;

• Ability to solve urgent matters and work under pressure;

• Ability to prioritize and schedule workload;

• Reliable, active approach striving for process improvement;

• Responsibility, accuracy;

• Team player.

 



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