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Customer Support Officer with French

Job Location: Bucharest

Regional Description: Romania

Job Number: 00475586


- Job description

  • Handling, analyzing and resolving phone and email inquiries for Support Center customers regarding simple technical and functional problems
  • Answering questions regarding the client’s tools and processes
  • Providing support for internal and external customers using a service catalogue to resolve issues
  • Advanced knowledge of French (English is always required)
  • Up to 2 years’ experience performing some of the duties listed above
  • University education in Social Sciences, Psychology, Foreign Languages, Accounting, Economics or Business Administration, depending on the role applied for
  • Team player
  • Availability to work full time

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