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Backoffice Administrative Technician
Lisbon
Job No. r00304773
Full-time - On-Site
Descrição
Backoffice Administrative Technicians play a key role in supporting both administrative and technical operations within the team. The main responsibilities include:
· Administrative and Technical Support: Assist with daily activities, ensuring efficiency in internal processes and high-quality service to clients. Use tools such as Microsoft Office 365, SAP, and georeferencing software (Google Earth, QGIS, etc.) for reporting, documentation, and updating records.
· Error Resolution in Systems: Identify, analyze, and correct inconsistencies in corporate platforms such as SAP, JUMP, SIT, and Smartdoc.
· Payment and Budget Management: Generate and update payment requests for services (water, waste), and prepare budgets based on Work Orders in the JUMP system.
· Technical Documentation Updates: Edit and update electrical diagrams, technical reports, and cartographic files (DXF), as well as prepare and send registration information to external entities.
· Licensing and Authorizations: Manage licensing and authorization processes, including creating, cataloging, and instructing processes with multiple entities, drafting written and drawn documents, and requesting clarifications internally and externally.
· Technical Requests and Incident Management: Handle technical requests from clients or operational teams, and manage unforeseen situations that impact technical services.
Requisitos
· Personal Competencies: Candidates are expected to have strong verbal and written communication skills, the ability to manage conflicts and stressful situations, customer orientation, punctuality, reliability, a sense of responsibility and urgency, friendliness, empathy, organization, and teamwork.
