Regulatory Compliance Quality Control Senior Analyst

The Regulatory Compliance Quality Control (QC) Senior Analyst is responsible for performing independent quality reviews of AML investigations and transaction monitoring cases. The role ensures that case reviews, narratives, and Suspicious Activity Reports (SARs) meet regulatory and client-defined standards of accuracy, completeness, and consistency.

The QC Senior Analyst acts within the first line of defense, identifying root causes of defects, driving continuous improvement, and providing feedback and coaching to investigators to strengthen end-to-end AML processing quality.

Key Responsibilities

• Perform independent quality checks of transaction monitoring alerts, investigations, and SAR filings to ensure adherence to policy, regulatory, and procedural standards.

• Evaluate the accuracy and completeness of investigation steps, transaction analysis, data interpretation, and case documentation.

• Assess narrative quality — clarity, factual accuracy, justification of disposition (No SAR, Escalate, SAR Filed) — and adherence to internal escalation protocols.

• Identify and categorize errors, assess defect materiality and root cause (analyst error, training gap, process flaw, system issue), and record QC findings accurately in tracking systems.

• Collaborate with Team Leads and Training SMEs to deliver targeted feedback and upskilling sessions to investigators.

• Monitor performance trends and recommend process improvements to enhance investigation consistency, turnaround time, and SAR quality.

• Support internal audits, regulatory inspections, and compliance testing by providing evidence of QC methodology and results.

• Contribute to calibration sessions and periodic reviews to ensure alignment of QC assessment criteria across regions and reviewers.