LERT German Agent
Descrição
#LI-EU LERT German Agent
Ability to work under pressure.
Law Academic Education as background.
Quality consistency in the project excelling client guidance in current project.
Experience working in Trust and Safety, Global Operations or prior Legal Operations experience a distinct advantage.
Strong communication skills with a proactive and positive approach to tasks.
Must have excellent written and verbal communications skills.
High attention to details and follow through.
Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously).
Proven ability to deal with problems and solve them effectively.
Excellent English language skills.
Requisitos
Each Service Provider will independently test to ensure:
Agents can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in their field of specialization
Agents can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party.
Agents can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue given the advantages and disadvantages of various options.
Turkish, German, Polish, Spanish as required primary language skills for agents as per table below.
Agents can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in their field of specialization
Agents can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party.
Agents can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue given the advantages and disadvantages of various options.
An effective team player who is able to also work independently.
Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience
