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IT Account / Junior Project Manager

Localização: Lisbon

Regional Description: Portugal

Número da Vaga: 00405492

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- Descrição

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

Job Summary:


The candidate will be a member of Accenture’s IT organization and as an IT Project Manager will be a subject matter expert in charge of IT infrastructure projects to support Accenture Operations service delivery. The candidate as an IT Account Manager will be a trusted business advisor providing guidance around operations and optimization of an infrastructure and services.


This will involve collaboration with internal and external IT teams and ensuring that the provision of infrastructure and services effectively and efficiently meet business needs. The candidate will have to show understanding of the business strategy by maintaining a long-term relationship between IT and business stakeholders, will have to take ownership of incidents and provide resolutions by working with various IT teams. Daily interaction with business counterparts is expected in order to manage their expectations.



Manage relationship between Accenture Operations teams and client/internal IT teams

  • Stakeholder management
  • Manage technology infrastructure transition projects
  • Manage escalations
  • Provide account management services to entrusted accounts/contacts
  • Service management and reporting
  • Tech budget – technology cost budgeting, optimization, recovery and variance tracking
  • Support quality program implementations
  • Plan and manage business continuity tests
  • Support external and internal audits


Required qualification

  • Strong communication skills (verbal/written)
  • Technical background – IT operations
  • Highly organized with attention to detail
  • Strong interpersonal and negotiation skills
  • Good presentation skills
  • Proficiency in English
  • Advanced Excel user
  • Self-motivated, self-driven, responsible
  • Broad experience with account management, customer relationship, business development and IT security basics
  • Experience with IT projects
  • Experience with enterprise technologies
  • Maximum 6 years of overall experience with IT infrastructure management/IT solutions/IT support



  • Hands-on experience with configuring enterprise network, voice, desktop and server infrastructure
  • 2nd world language
  • ITIL/PMP certification

Accenture is an Equal Opportunity Employer.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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