Developer Platforms

Build and engage a thriving developer ecosystem through recruitment, activation and support.

Inspire & grow your developer ecosystem

Developers are the heartbeat of digital innovation. That’s why building and sustaining a thriving developer ecosystem is so essential for platform companies.

To stand out from the competition, companies must keep their developer ecosystems committed to their success. That means articulating the platform’s value proposition. And designing, launching and managing scalable operations that bring that value proposition to life.

How we can help

Accenture Webscale Services for Developer Ecosystems helps companies realize their ecosystem visions, run them efficiently at scale and engage new developers into the future.

Content

We help to source content that is accurate, informative and consistent for developers.

Solutions we provide:

  • Content strategy
  • Personalization of content
  • Learning & certification capabilities
  • Multichannel content aggregation

Marketing

We help to identify, onboard and enable developers through effective marketing.

Solutions we provide:

  • Developer segmentation
  • Developer journey mapping
  • Engagement strategy
  • Value proposition definition

Support

Our teams provide adequate and useful tech support for developers.

Solutions we provide:

  • Tiered support strategy
  • Automation strategy & selection
  • Operations effectiveness consulting
  • App testing & publication

Analytics

See how you compare against competitors through our insightful and actionable reports.

Solutions we provide:

  • Analytics dashboard
  • KPI/SLA governance
  • CSAT/NPS tracking
  • Developer feedback loop
  • Developer journey analysis

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What we think

What is required for platforms to effectively attract, engage and retain developers both locally and globally?

Understand the degree to which companies are capturing ecosystem opportunities.

Findings from the 2018 Accenture Developer Ecosystem Survey.

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Our leaders