Accenture and Backbase are teaming to help banks evolve and adapt for the digital world through a robust customer experience management solution.
Backbase is the maker of Backbase Customer Experience Platform (Backbase CXP), which helps enterprises create omni-channel, customer-centric digital experiences. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.
Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.
The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.
Backbase CXP helps banks organize, create and manage compelling customer experiences across any digital device and channel.
Deployed over existing systems, it operates under a lean architecture and features a complete set of integrated customer experience management functions:
Backbase currently supports more than 40+ financial institutions around the globe.
Accenture and Backbase: Covering the entire roadmap of banks’ digital transformation journey
The blend of capabilities from Accenture and Backbase creates a comprehensive, end-to-end architecture that supports every aspect of banks’ digital transformation journey.
Learn more about this comprehensive solution for relationship banking in this PDF: Provide Unparallelled Bank Customer Experiences....EverydayVIEW THE INFOGRAPHIC