Forrester Research, Inc. names Accenture a leader
July 11, 2019
July 11, 2019
In The Forrester Wave™: Salesforce Implementation Partners In Asia Pacific, Q2 2019, Accenture achieved the top score possible in 21 out of 23 criteria evaluated in the Wave 'Strategy' category. Forrester notes, “Accenture is particularly strong at managing highly diverse projects across markets and industries in AP and delivering successful outcomes for its clients.”
This research includes an analysis of the 10 most significant services providers for Salesforce implementations. Scope focuses on worldwide Salesforce implementations and includes both consulting and management services. In the report, Forrester “The firm leverages its strong relationship with Salesforce effectively to bring new functionality and innovations to market quickly. Accenture is at its best on large, complex transformation projects but knows how to adapt to a client’s current digital maturity level and help its team grow along with the project.”
The report also states that “Accenture has grown its Salesforce capabilities significantly across geographies, with a strong focus on Australia, New Zealand, Japan, and China. The company also has significant scale; its estimated 1,600 or more Salesforce practitioners cover the entire AP region like no other vendor can. Accenture’s capabilities cover the breadth of Salesforce clouds, including Sales Cloud, Marketing Cloud, Commerce Cloud, and Service Cloud, as well as MuleSoft. The firm was the first in the region to implement Salesforce’s Financial Services Cloud and Health Cloud industry clouds.”