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Technical Program Manager - Senior Analyst with German

multiple locations +view all Job No. r00305625 Full-time - Hybrid

Job Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.  

Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal. 

Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work. 

Technical Program Manager - Senior Analyst

Role and Responsibilities:

  • TPM are responsible for creating positive outcomes for customers and the business. They play a key role in delivering success for teams and driving the work of Product Management (PdM) and Engineering Teams.

  • TPMs work collaboratively within and across disciplines to bring out the best ideas and help everyone contribute to the outcomes they are accountable to deliver.

  • They are responsible for defining project scope, setting milestones, and establishing timelines while considering technical feasibility and resource constraints.

Key Skills and Abilities:

  • TPMs are expected to have strong skills in opportunity analysis, customer and market signals, and solutions identification.

  • They should be proficient in building connections, relationships, and experiences across groups to understand the broader product/service family.

  • TPMs are also responsible for managing customer interactions effectively and ensuring that all aspects of a project align with the company's strategic objectives.

Collaboration and Communication:

  • TPMs collaborate with various departments, including marketing, IT, and customer service, to ensure the successful implementation of training programs.

  • They are involved in collecting monthly and quarterly inputs for program updates, managing programmatic concerns and recommendations, and coordinating new/updated recordings with vendors.

Additional Information:

  • The role involves compiling measurement data, providing innovative solutions that maximize customer value, and delivering solutions that are audience-friendly, accessible, and sustainable for the long term.

  • TPMs are also responsible for escalating training specialist issues and concerns and supporting planning and scheduling as needed.

Qualifications

Job Qualifications

Basic Qualifications: 

  • Language(s) Required: English and German- minimum level C1 required. 

  • Minimum of 5 years’ experience in sales or lead generation  

  • Minimum of 3 years team lead/manager experience

  •  2+ years of experience in generating comprehensive reports, conducting in-depth analytics, and utilizing various business intelligence systems to monitor progress and ensure successful delivery of projects, with a emphasis on data-driven decision-making.

  • 1 year of experience in leading direct sales enablement initiatives, with a deep understanding of the sales enablement process and the ability to build effective learning and adoption strategies to support sales teams in achieving their targets.

Preferred Qualifications: 

  • Bachelor’s degree  

  • Fluency with data analytic tools (Salesforce, Power BI, Tableau) and experience using CRM systems and prospecting tools 

  • Knowledge of the Microsoft partner ecosystem is a plus

  • Proven ability to own and deliver end-to-end strategy, and communicate results to leadership

  • Skilled in using data and metrics to drive improvements

  • Effective level written and verbal communication skills

What can we offer:

  • Ability to work in hybrid mode.

  • Benefits such as Multisport card, private medical care in Luxmed/Medicover, life insurance, access to WorkSmile platform, Referral Program, Employee Assistance Program,  Employee Share Purchase Plan

  • Using foreign language and new technology solutions daily, cooperating with various global Clients.

  • Constant support and clear development path from your first day – dedicated Buddy, who will help you in adjusting to the new workplace.

  • Our commitment to communities means providing opportunities for growth to individuals from different backgrounds. We positively welcome applications from all parts of the society, including  people with lived experience of having refugee status, seeking asylum or supporting refugees.

  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom training.

  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.

  • Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.

  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.

Locations

Warsaw, Wroclaw

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