This job is no longer available. Continue your job search here.
SalesEx – COE – Relationship Management - Client Relationship Insights Associate Manager
Warsaw
Job No. r00282379
Full-time - Hybrid
Job Description
The Work:
The Client Relationship Insights Associate Manager will lead and set the strategic direction for the Client Relationship Insights team, ensuring the delivery of elevated and relevant insights about our clients and relationships with them. This position involves collaborating to identify areas of the business that require guidance and coaching, driving comprehensive research and insights analysis, and providing strategic guidance to practitioners to derive actionable next steps to elevate relationships and win deals. Additionally, the role requires knowledge of predictive intelligence tools and methodologies to enhance business impact and support Accenture’s growing pipeline of relationships and opportunities.
Primary Responsibilities include:
Leadership and Team Management:
Lead and mentor the Client Relationship Insights team, fostering a collaborative and high-performing environment.
Set clear goals and expectations, ensuring alignment with organizational priorities.
Track, monitor, and manage the team’s progress and performance.
Provide strategic guidance and feedback to team members to grow their research and insightful thinking capabilities.
Insights Development and Enablement:
Oversee the research process, curate and present insights effectively, ensuring they align with business needs and strategic priorities.
Develop and deliver high-quality, compliant deliverables to account teams and senior business leaders
Constant curiosity of human behavior and client buying patterns
Stay on the leading edge of technology and predictive methodologies, applying new knowledge to improve support and business impact.
Qualifications
Here’s what you need:
Education and Experience:
Bachelor’s degree minimum: advanced degree preferred.
Five years of experience in research, content curation, or insights management, with at least two years in a leadership role.
Skills and Competencies:
Native-level fluency in English (all verbal and written communication within the team is in English).
Strategic thinking and problem-solving skills, with a focus on actionable insights and business impact.
Highly developed interpersonal and communication skills, with the ability to lead and inspire a multicultural team, and confidence to collaborate and communicate with senior leaders.
Works with agility and is comfortable taking risks, getting feedback, and implementing a solution quickly.
Strong proofreading and editing skills.
Curiosity and desire to learn, grow, and execute
Proven ability to work proactively and independently in a virtual environment, managing multiple time zones.
High level of competence with Microsoft PowerPoint and Excel.
Extra credit if you have:
Demonstrated success in driving insights to support business growth and client relationships.
Understanding of sales processes and market standard sales tools.
Experience with predictive intelligence tools and methodologies.
Prior market intelligence research experience.
WHAT WE OFFER:
Employment contract.
A flexible working model - mostly remote, but with opportunities to collaborate directly with clients across Europe.
Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
Employee Assistance Program - legal, financial, and psychological consultations.
Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
Paid employee referral program.
Private medical care, life insurance.
Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card)
