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Junior Order to Cash/Bill Specialist with German (The Agile Team)
Job Description
WHO WE ARE:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
THE WORK:
You will be responsible for ensuring customer satisfaction by managing sales orders, processing customer claims and collecting overdue payments. This is an end to end role and ensures development throughout O2C operations.
You will be a part of the Agile workforce, with the opportunity to support various clients in F&A based on current business needs.
Responsible for independent, timely and accurate processing of O2C transactions according to process documentation and core values, ICS/internal controls, process improvement and trainings;
Close cooperation with the team, experts and TLs;
Timely and correctly solving cases and customer queries;
Record, verify and execute transactions according to process documentation;
Comply with standards, policies and procedures defined;
Update of documentation;
Back up and support for other team members;
Personal drive, driving improvement ideas in close cooperation with stakeholders;
Participation in transition and roll-in projects;
Qualifications
HERE’S WHAT YOU’LL NEED:
Fluent English and German
Good communication skills
Ability to work in a group
Positive attitude
BONUS POINTS IF YOU HAVE:
Knowledge of SAP
Knowledge of any kind of ticketing tools such as SSF, ServiceNow or Saleforce
Previous experience in Order to Cash
Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application
WHAT WE OFFER:
Flexible working mode (hybrid/rare office visits/remote)
Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
Employee Assistance Program - legal, financial, and psychological consultations.
Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
Paid employee referral program.
Private medical care, life insurance.
Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).
WHAT WE BELIEVE:
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy
Locations
Gdansk, Warsaw
