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Level 3 Support + Minor Enhancements

multiple locations +view all Job No. r00229303 Full-time - Hybrid

Job Description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

In the Identity and Access Management team, we are not afraid of challenges, and we support our clients comprehensively by, among other things, designing, building and optimizing processes and implementing the most important solutions in the area of identity and access management (whether based on local on-prem infrastructure or provided from the cloud PaaS; implemented in a cascade model or based on agile methodologies). On a day-to-day basis, we cooperate with manufacturers of leading security solutions. Our team bridges the gap between specialized business and technical departments and client-side management.

Are you ready to make a significant impact in the field of security? Join our team and work independently as a Level 3 Support expert in IAM Technical Architecture and Design. Your contributions will be highly valued as you collaborate with a dynamic team to provide innovative solutions to work-related challenges.

Key Responsibilities:

  • Continuously monitor the IAM environment for issues, performance metrics, and potential threats
  • Generate and analyze reports on system health, performance, and compliance status.
  • Troubleshooting and Issue Resolution (Issue Handling, Performance Tuning, Patch Mgmt)
  • System Maintenance and Upgrades
  • Integrations, API and Connector Maintenance
  • Script Development and Workflow Automation
  • Collaboration and Knowledge Sharing

Qualifications

What You Will Need:

  • Knowledge of SailPoint solution, including its architecture, components, and functionalities.
  • Understanding of SailPoint connectors and APIs for managing integrations with third-party applications.
  • Familiarity with identity and access management topics (e.g., directory services, identity lifecycle, privilege management).
  • Technical skills in Java (Beanshell), VBA, SQL, LDAP, Active Directory, PowerShell, Linux, and cloud platforms (Azure, GCP, AWS).
  • Ability to diagnose and resolve complex issues related to performance, configurations, and integrations.
  • Skills in tuning and optimizing SailPoint performance for system efficiency.
  • Experience in handling critical incidents, conducting root cause analysis, and implementing corrective actions.
  • Fluency in spoken and written English (at least B2 level).

Bonus Points For:

  • Proficiency in Cloud Security.
  • Proficiency in Network Security.
  • Knowledge of industry best practices in cybersecurity.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.

What We Offer:

  • Permanent Employment Contract: Secure your future with a permanent employment contract.
  • Professional Development: Individual support from a People Lead and a specific path of professional development, including sessions with a Coach.
  • Training Package: Access a wide training package (soft, technical, and language training), e-learning platforms, Gallup test, GenAI training, and co-financing for courses and certification.
  • Employee Assistance Program: Legal, financial, and psychological consultations.
  • Employee Share Purchase Plan: Eligible employees can participate in the Employee share purchase plan and receive quarterly dividends if they own company shares.
  • Referral Program: Paid employee referral program.
  • Healthcare and Insurance: Private medical care and life insurance.
  • MyBenefit Platform: Access to a wide range of products and services, including the Multisport card.

Our Commitment to Diversity:

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation, or any other basis impermissible under Polish law.

All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, helping us better serve our clients and communities.

Our position as a partner to many of the world’s leading businesses, organizations, and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed into everything we do and for everyone we work with.

#LI-EU

Apply Now and Take the Next Step in Your Cybersecurity Career!

Locations

Gdansk, Katowice, Krakow, Lodz, Szczecin, Warsaw, Wroclaw

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