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Experience Strategy Analyst/Consultant

Warsaw Job No. r00125601 Full-time

Job Description

Join Accenture Song Practice in Warsaw and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and you will be part of a global team of digital strategists, gain international experience, and work with global experts for leading market players, multinationals, and innovators. For more information about our Accenture Song Poland please visit our website.

What will you do:

As an Experience Strategy Analyst/Consultant, you know exactly what it takes to create the perfect digital customer products and services. If you know how to combine strategy, design, and technology to deliver success, we would be happy to meet you.

While there will never be a typical day at Accenture Song, we’ve highlighted a few of your exciting responsibilities:

  • Understand the needs of clients and find ways to solve their problems using creative methods.

  • Combine customer-centric with analytical thinking approach to deliver sustainable solutions for clients.

  • Support teams to define strategies & business models that address today’s business needs and future growth.

  • Prepare user research and competitive analysis to understand client context.

  • Interact with client teams to conduct interviews, discuss findings and moderate workshops.

  • Define strategies, long-term vision and recommendations to achieve clients’ goals.

  • Prepare outstanding proposal and design briefs, participate in sales meetings, and deliver client presentations.

  • Plan and estimate delivery work, focusing on project milestones and scope.

  • Manage junior colleagues who are part of project delivery team and assign responsibilities on data gathering activities, interviews, presentations, and others (for Consultant).


What do we expect from you:

  • Bachelor’s degree (preferred in design, psychology, economics, communication, management or related).

  • Min. 2 years of experience with customer experience, design, or business strategy (for Analyst).

  • Min. 4 years of experience with customer experience, design, or business strategy (for Consultant).

  • Proficiency with Excel and Power Point (Figma, Adobe will be an asset).

  • Understanding of human-centric approach.

  • Knowledge of Design Thinking.

  • Excellent analytical & interpersonal skills.

  • Positive attitude & strong interest to solve client challenges, adapt to a changing work environment & deal with new issues.

  • Passion for design.

  • Excellent command of both English & Polish.

What can we offer:

  • Stable employment conditions based on an employment contract.

  • Private medical care, life insurance and employee share program.

  • Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card and the lunch card).

  • Individual support of a Career counselor and a specific path of professional development, as well as the possibility of a session with a Coach.

  • A wide training package (soft and technical training offer, access to the e-learning platform, possibility of co-financing courses and certification).

  • Participation in the implementation of projects on a global scale for the largest international companies from Fortune500 using the latest technological solutions and tools.

  • Employee Assistance Program - free support in one-time legal, financial and psychological consultations.

  • Paid employee referral program.

  • Opportunity to work with Global TOP Clients on large, prestigious projects & learn the most innovative thinking & approaches.


Are you ready to join Accenture Song for a career where you can be yourself and do what you love? Apply now and change the world around you.

Please be advised that only selected candidates will be contacted.

When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018, on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons about the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture does not discriminate employment candidates based on race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

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