Job Description

A career in consulting is varied and stimulating. Each project is an exciting challenge and enables contact with new clients, business issues, technologies and people. We are looking for colleagues who can offer unique and innovative solutions to our clients. Our company is a place where you can work together with the most dedicated people in business and technology, identifying new opportunities and solving the most difficult challenges.

What we offer:

  • Stable conditions of employment
  • Private health care and life insurance
  • MyBenefit System program, MultiSport, Cafeteria, and more
  • Variety of learning programs (Extensive induction program, International Certifications, soft and technical courses, e-learning platform) to strengthen business and technical skills
  • Individual support of a Career Counselor and a specific path of professional development
  • A step into the world of projects focused on Private Banking and Wealth Management sector
  • Building your technical and business know-how in Banking solutions for credible international clients
  • Being part of an aspiring team
  • Hybrid working mode

What will you do:

TestMaster is the most advanced and innovative automation end-to-end testing software for financial applications. TestMaster supports all recent trends in the development lifecycle helping in continuous integration and DevOps processes implementation. With various testing approaches, TestMaster offers wide coverage using FrontEnd, API and Web testing.

  • You will provide 1st and 2nd level support and real time resolution on customer issues for Accenture internally developed application focused on test automation (TestMaster),
  • You will provide solutions based on gathered and analyzed data from clients, own investigation and testing.
  • Communicate and coordinate with the development team, clients and other internal teams for swift resolution of tickets.
  • You will maintain test and support environments.
  • You will maintain Support Knowledge Base site for internal and external use

Business aspects:

  • You will support Test Automation product in the areas of desktop applications, APIs, Web apps and Web-Services
  • You will take care of requests from international private banks and our internal team located in Europe (Zurich, London, Paris, Geneva, Luxembourg) and APAC (Singapore, Hong-Kong, Manila) region

Project and Technical aspects:

  • You will become part of a team using agile methodologies (Scrum)
  • You will facilitate your work with the use of market collaboration tools including JIRA, Service Desk and Confluence
  • You will provide on-site and remote support activities at client premises.


Qualifications

What we expect from you:

  • University degree in IT/computer sciences or equivalent in engineering
  • At least 1-3 years of experience in IT support (finance industry experience would be an asset)
  • Experience in Oracle SQL/PLSQL would be an asset
  • Ability to work independently, pro-actively, organized and results-driven
  • Experience in Agile teamwork environment
  • Excellent communication skills with a good command of written and spoken English

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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