Microsoft 365 Engineer

Accenture Cloud First is a new, multi-service group to enable re-platforming global businesses in the Cloud with greater speed and to achieve greater value. Cloud First brings together our knowledge and experience in Cloud from working with more than 950 clients across 34,000 cloud projects in 68 countries, along with more than 70,000 cloud professionals. We help companies across all industries rapidly become Cloud First businesses and accelerate their digital transformation to realize greater value at speed and scale.

IO Poland is a Warsaw based Accenture deliver center that provides a broad range of information technology enterprise solutions and customizable products to a diverse base of the largest companies in the world, from telecommunications providers and utilities companies through banks and financial & insurance companies, healthcare and consumer goods. We specialize in Data Center & Cloud architecture and remote management services as well as provide full-coverage DevOps support for organizations at any stage of software development.

We value work-life balance and recognize the need for flexibility in the way we work—in particular, the ability to work from home. We offer a range of market-relevant, training programs and certification paths to help you manage the demands of your career and home life. With us, you will have the possibility to learn from the best IT experts on the market, work in a culturally diverse, international environment and specialize in other technologies if you decide so.

What will you do:

• Maintain and respond to support requests for issues related to the 365 apps, Exchange, Exchange Online, Teams, Azure AD, One Drive, Office 365 groups, as well as utilizing PowerShell to automate tasks.

• Meet with business units and stakeholders to determine Office 365 needs

• Configure, deploy, and manage Office 365 solutions that focus on efficient and effective collaboration, including SharePoint (online, on-premises, and hybrid), One Drive, and Teams

• Support and troubleshoot voice/video communications within Teams

• Analyze cross-technology and cross-platform issues

• Provide input into the technology plan for the organization and ensure that plans are integrated effectively with other aspects of the technical infrastructure

• Provide advanced level support and troubleshooting to resolve platform and solution-level issues

• Serve as a subject matter expert providing consultation services to project teams and stakeholders

• Create and maintain documentation on the organizations systems and procedures.

• Stay up-to-date on technologies related to his/her responsibilities and act as an in-house expert on cloud applications

• Apply consistently a positive, problem-solving attitude and demonstrate a curious mindset

• Provide mentorship and guidance to junior team members.