Job Description

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 624,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com .

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

What will you do:

  • Oversee and manage a team for an international company within the social media industry.

  • Identify improvement opportunities in work flow, and or team structure and suggest solutions.

  • Manage ad hoc operational projects and process improvement initiatives as per client requirements.

  • Identify opportunities to improve user experience and communicate to delivery lead and client teams.

  • Interface effectively with other teams, delivery lead and client teams.

  • Manage the performance of the team and act as the team s career counselor. Provide feedback to the team on performance and improvement opportunities and receive proposals from the team members Develop and administer team schedules and performance requirements.

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Qualifications

What do we expect:

  • At very minimum 12 months in a QA or similar role is a must

  • Fluency in English (C1 level)

  • Ability to project manage tasks or small teams

  • Strong communication skills towards larger groups or client stakeholders, both remotely and face to face

  • Ability to provide feedback both positive and negative

  • Sense of empathy, kindness and patience Impeccable behavioral track record

  • Availability to work shifts in 24/7 environment, incl. weekends and bank holidays

  • Previous Team Leading experience is not a must but a strong asset

What can we offer:

  • Using foreign language and new technology solutions daily, cooperating with various global Clients

  • Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace

  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings

  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are

  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life

  • Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives

  • Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees

When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority.”

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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