What will you do
- Customer Service activities related to service and repair requests from the customers over the phone or via e mail
- Validation of contractual agreements related to Service and Repair process
- Order management and returns management activities in SAP
- Coordination of service and repair process with internal teams and spare parts vendor
- Ensures resolution of queries within the contractual metrics
What do we expect
- Very good English and German min. C1
- Microsoft Office package knowledge Excel, Word, PowerPoint
- Preferably experience in customer service
- Experience in working with SAP would be an asset
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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