Job Description

The candidate will become an international team member, who cooperates with other network colleagues in other countries to cover all network functionality in EMEA region! 

The key area of responsibility:  

  • Handling the Accenture LAN/WAN network (Cisco, Juniper, Fortinet, Palo Alto, Aruba, Symantec) for Middle East, Africa, and Europe region as a 3rd level for any network related issues 

  • Delivering network services by ticketing system as defined in SLA 

  • Solving network failures, maintenance, deployment, and replacement of network devices per predefined Accenture standards 

  • Using Management and Monitoring Systems 

  • Ensuring consistency to policies, processes, and procedures 

  • Maintenance of network documentation and crafting reports 

  • On-Call support 

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Qualifications

Requirements: 

  • Diploma/BE/Master Tech. preferable in IT/Network or related specialities 

  • Experience in maintenance of LAN/WAN network, for minimum 2 years 

  • Experience in utilising Network Management and Monitoring systems 

  • Good understanding, and best if practical hands-on experience in most of below technologies: Switches (trunking, aggregating interfaces, VTP, STP); Routers (BGP Routing, QOS, VOIP, Multicasts, GRE, VRF, IPSec); Firewalls (filtering, routing, NAT) 

  • Must be communicative, open to internal customers, willing to learn, open to share knowledge and cooperate with team members 

  • Able to individually solve problems (e.g., troubleshoot some performance issues) 

  • Must have high energy levels and be able to effectively work with various cross functional teams 

Experience in following areas is an advantage: 

  • Wireless infrastructures 

  • Building databases 

  • Crafting scripts for maintaining network devices 

Language skills: 

  • English: Good level required to be able communicate with a team and clients 

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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