The candidate will become an international team member, who cooperates with other network colleagues in other countries to cover all network functionality in EMEA region!
The key area of responsibility:
Handling the Accenture LAN/WAN network (Cisco, Juniper, Fortinet, Palo Alto, Aruba, Symantec) for Middle East, Africa, and Europe region as a 3rd level for any network related issues
Delivering network services by ticketing system as defined in SLA
Solving network failures, maintenance, deployment, and replacement of network devices per predefined Accenture standards
Using Management and Monitoring Systems
Ensuring consistency to policies, processes, and procedures
Maintenance of network documentation and crafting reports
Diploma/BE/Master Tech. preferable in IT/Network or related specialities
Experience in maintenance of LAN/WAN network, for minimum 2 years
Experience in utilising Network Management and Monitoring systems
Good understanding, and best if practical hands-on experience in most of below technologies: Switches (trunking, aggregating interfaces, VTP, STP); Routers (BGP Routing, QOS, VOIP, Multicasts, GRE, VRF, IPSec); Firewalls (filtering, routing, NAT)
Must be communicative, open to internal customers, willing to learn, open to share knowledge and cooperate with team members
Able to individually solve problems (e.g., troubleshoot some performance issues)
Must have high energy levels and be able to effectively work with various cross functional teams
Experience in following areas is an advantage:
Crafting scripts for maintaining network devices
English: Good level required to be able communicate with a team and clients
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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