Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
If you are:
passioned about User Experience, Employee Experience or Customer Journeys,
able to identify pain points, moments of truth,
getting into the right conclusions and what is more you have ability to present your ideas and thoughts with ease using visualization,
are familiar with pros and cons of different contact channels
know how to use tools like PowerPoint, Figma or Marvel at least at the level 3-4 (in scale 1-5, where 5 is professional),
then we have something for you.
What will you do:
you will be responsible for defining and co-creating Customer Journeys keeping the User Experience at the highest possible standards,
support the analysis and design of new function business processes,
serve as a liaison to the business community and participate in user and task analysis to maintain the business community' perspective,
use tools and data to measure customer behaviors – we are data-driven.
What do we expect from you:
at least three years of experience working directly with clients or within the business in the matter of Business Experience, Employee Experience or Customer Experience,
experience in delivering at least two close-loop UX projects for companies hiring 1000+ employees,
experience in leading at least one stream of work, when organizing a work for a team of 2-3 people,
experience in using analytical tools like CrazyEgg, Lucky Orange, Google Analytics, Ahrefs or SimilarWeb,
hands-on experience in e-commerce or financial services industry, but…we won’t cry if you represent different field of expertise – your drive, passion and motivation is what counts for us the most,
good feeling of what’s currently trending.
What can we offer you:
Stable employment conditions based on an employment contract
Private medical care, life insurance and employee share program
Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card and the lunch card).
Individual support of a Career counselor and a specific path of professional development, as well as the possibility of a session with a Coach.
A wide training package (soft and technical training offer, access to the e-learning platform, possibility of co-financing courses and certification)
Participation in the implementation of projects on a global scale for the largest international companies from Fortune500 using the latest technological solutions and tools.
Employee Assistance Program - free support in one-time legal, financial and psychological consultations.
Paid employee referral program.
When applying please enclose the below statement:
I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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Our more than 500,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.