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BPS_Odyssey_Risk, Compliance & Data Governance Analyst with English
Krakow
Job No. 13182627
Full-time - Hybrid
Job Description
WHO WE ARE
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
Operations drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence..
THE WORK:
This role is an integral part of the Risk & Compliance Team and will partner directly with Operations Teams and the Client to ensure process documentation is of the highest quality. This involves understanding systems, processes, applications, then designing, and writing documentation in support of them. The information may be presented in the form of user and implementation guides, process flow documents or process manuals. You will also play a key part in the ongoing maintenance and development of processes.
Granting and controlling accesses to Client and Third Party systems and tools. Due to the nature of the role the Analyst may be exposed to information of a sensitive nature and therefore is expected to respect the duty of confidentiality at all times.
This job description is intended to outline the key areas of responsibility related to this role. The duties outlined are not exhaustive and may change from time to time or be extended.
Main responsibilities:
Answering to tickets and queries regarding accesses
Checking compliance of request
Making sure that all approvals are in place
Making sure that all mandatory trainings for requestors are completed
Reconciliation of granted accesses and report any abnormalities
Identifying gaps, opportunities and operational risk
Ad hoc reporting, queries, projects
GDPR check
Control PII and SPII data
Flexible
The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.
Qualifications
HERE’S WHAT YOU’LL NEED:
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Minimum 2-3 years of business experience ideally in an accounts department or similar role type within a financial services environment.
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Degree qualified.
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Must be competent in Microsoft Office – Excel required at intermediate level.
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Proficient Business English - verbal and written.
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Excellent communication skills (verbal, written and presentation).
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Experience in stakeholder and client management.
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Experience of problem solving & decision making.
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Understanding of the BPO environment.
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Ability to work in a changing environment.
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Ability to work with and meet tight deadlines regularly.
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Experience in using Payment and Banking Tools is a plus.
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Demonstrated strength in project management fundamentals, client negotiation skills, and strong analytical skills.
Competencies:
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Initiative
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Solution Orientation
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Attention to Details
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Organizational Commitment
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Team Work
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Decision Making
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Problem Solving
Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.
WHAT WE OFFER:
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Using foreign language and new technology solutions daily, cooperating with various global Clients.
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Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
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A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
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Employee Assistance Program - legal, financial, and psychological consultations.
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Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
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Paid employee referral program.
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Private medical care, life insurance.
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Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).
WHAT WE BELIEVE:
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Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
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Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy
